A FORMER wedding salesman has recalled the horror story that ultimately led him to close his mobile photo booth business.
They claimed a “momzilla” lied to get a refund, then posted horrible reviews online that hurt the business.
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A former photo booth seller revealed the experience that prompted her to close down her shop
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The seller claimed the bride’s mother-in-law lied about her rent to get a refundPhoto credit: Getty
The person who shared her story in an anonymous post on Reddit explained that the rep they sent to the wedding with the photo booth set up, managed and cleaned up the display and the props that came with it with no problem.
That was until the bride’s mother apparently decided to have a seizure at 2am, as the poster states.
“I received an email from the mother of the bride saying the wedding reception was ruined because of us and I wanted a full refund,” they wrote.
The former seller said they were “completely perplexed” by this and asked the mother to describe the problem.
She responded that there were “no props for anyone” at the wedding, which “confused” the seller even more because she had photo evidence of props held at the wedding.
“I replied to Momzilla and pointed this out to her and she said there weren’t enough props and went on to say there were just a few boas, sunglasses, etc,” the poster claimed.
“I decided to look up Momzilla’s name on social media and found out what she looked like.
“I then went through all the photos from the photo booth and came across several of her that used props and a photo [that] What was particularly noticeable was that she carried about eight boas, which differs from her claim of only having a few boas available.”
The seller responded with the proof photo, but then the mother explained that there was another problem: the photo background was wrong.
“She was right, it was the wrong color,” the poster admitted.
“However, I asked her if she informed the technician about this and she said no and it would have been too much of a hassle.
“I told her the tech had that right background and it took a split second just to slide to the right cover.”
The poster said they emailed the mum a few more times, eventually refunding her half her money – but then she found out what the real problem was.
The mum questioned why it would take a few days for the money to get back into her account because the “other providers” could do it quicker, meaning she wasn’t just asking for a refund from the photo booth company.
The business owner then decided to investigate further and she found out that the bartender was affected by the same issue.
“I texted the staff bartender, who I’d met a few times before at other events, and he said, ‘Yeah, she overspent on the wedding and was looking for money every which way she could. ‘
“He said she asked for a refund because no one had had any drinks from him in the past hour.”
To make matters worse, the frugal mom then posted horrible reviews on the company’s social media pages and got other people she knows to do the same.
The poster concluded: “Business started to slow down because of this, and then I said, ‘F*ck it! I’m done!'”
In an update to the post, the former seller said the horrible experience was a “blessing” as they got their weekends back after not having one for eight years.
The post sparked a discussion about why it’s more important to read reviews as a whole than to be put off by just one negative comment.
“That’s why I check the percentage of bad reviews to good.
“There are always people who just want to be d*cks,” wrote one reader.
“I also enjoy reading some of the bad reviews.
“Something [arriving] broken sucks but if they replaced the item quickly then oh well,” argued another person.
“Then there are the bad ratings that don’t make sense.
“Your holiday may have been ruined by rain, but that’s not the hotel’s fault.”
Several others questioned why the seller issued a refund in the first place.
Of course, this is far from the first story about a mother causing trouble at her son or daughter’s wedding.
A mother wore her own dress to her son’s big day as revenge for him and his bride for rejecting their original choice of dress.
Also, a mother-in-law tried to force her son and his bride-to-be to pay for her granddaughter’s $14,000 wedding dress.
Worse, a mother refused to give her son the same monetary gift for his wedding that she gave his sisters, so he uninvited her.
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The seller had photo evidence that the mother lied, but they refunded her part of the bill anywayPhoto credit: Getty